Thank you for choosing Zalopus. We are delighted to offer delivery services to the Perambur area in Chennai. Our shipping policy is outlined below:
Delivery Charges
We charge a flat rate of INR 40 for deliveries within a 3-kilometer radius from our location in Perambur, Chennai. For every additional kilometer beyond the initial 3 kilometers, an extra charge of INR 13 will be added to the delivery fee. The total delivery charge will be calculated based on the distance between our location and the delivery address provided.
Delivery Timeframe
We strive to deliver your order in a timely manner. Our estimated delivery time will be communicated to you during the ordering process, taking into consideration factors such as order preparation time and distance. Please note that delivery times may vary based on traffic conditions and other unforeseen circumstances. We appreciate your understanding in such cases. We will be trying deliver your food within 1hour from placed order time.
Delivery Area
Currently, our delivery services are available within a specified radius from our location in Perambur, Chennai. Please ensure that the delivery address falls within this range before placing your order. If you have any concerns about delivery to your specific location, please contact our customer support team for assistance.
Delivery Process
Once your order is prepared and ready for delivery, our delivery personnel will promptly dispatch it to the provided address. We strive to ensure the safety and freshness of your food during transit. In the event that our delivery personnel encounter any difficulties or are unable to locate the delivery address, they will attempt to contact you for further instructions.
Change of Delivery Address
If you need to change the delivery address after placing your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes to the delivery address may impact the estimated delivery time and additional charges may apply based on the updated distance.
Delivery Tracking
At present, we do not offer real-time tracking of deliveries. However, our customer support team is available to provide you with updates regarding the status of your delivery upon request. Please feel free to reach out to them for any delivery-related inquiries.
Contact Us
If you have any questions or concerns regarding our shipping policy or require assistance with your delivery, please contact our customer support team. We are dedicated to providing you with a seamless and satisfactory delivery experience.
